Don't have your PG&E Account Number?
We apologize for any difficulties in locating your account. You’ve indicated that you do not have your account number available, or we were unable to match the information provided with an account in our system.
You may complete and submit the form below so we can provide you the correct account information to proceed with your purchase. A member of our Customer Support Team will review your email and respond to you within three business days. Please provide a valid email address so that we can send you your account information or to contact you in the event that we cannot validate your account.
You may also call our local Contact Center at 855-202-2139 Monday-Friday from 8:00 AM to 5:00 PM. Please have a copy of your PG&E bill handy.